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And using monitoring tools to log how much time employees spend on specific tasks can give managers insight into not just how individual workers are performing, but also how well current business processes are meeting company goals. Working from home challenges the pre-existing structure for productivity tracking, which means monitoring tools need to pivot, too. Tracking productivity has grown even more challenging since the pandemic because many remote workers must now juggle their nine-to-five jobs with half a dozen other personal tasks, like minding children or cooking family meals. The same is true when the workforce is very large and turnover is high, as with call centers, for example. Managers don't have the same visibility into how a distributed workforce spends its time as they do when employees all report to a central location. As such, many employers will have valid and even essential reasons to monitor how we use these assets throughout our day. Whether we work on our employer's premises or remotely, typically neither the equipment we use nor the data that crosses our desktops belong to us. Nonetheless, our expectation of privacy in the workplace must necessarily be different than in our personal lives. We value our privacy, and that extends to our PCs and devices. Pros and Cons of Employee Monitoringįor most of us, the idea of someone monitoring our computer usage is off-putting, at best. In the pandemic era, solutions that have traditionally focused on tracking employee activity, logging suspicious behavior, and sniffing out possible insider threats are now pivoting to not only track productivity but also monitor health and wellness and even improve employee engagement.
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Others suffer from burnout because the line between home and office has blurred.Įmployee monitoring systems are one tool to help address these concerns, and they're still evolving. Yet some employees struggle with this self-directed model and have difficulty managing their time. Hybrid work gives employees more freedom to conduct their business day as they see fit, which many workers see as a plus.
#Home computer spy software software